CapeNature’s position during the COVID-19 pandemic
20 March 2020
CapeNature Management takes the COVID-19 virus very seriously and has actively been working on putting safeguards in place to counter the spread of the pandemic as the number of infected people nationally and globally continue to increase. In this climate, we know travel and tourism may not be your first thought, but we want our stakeholders to know the safety and wellbeing of our employees, visitors and associates remains a top priority.
CapeNature thanks all of its stakeholders for their continued loyalty during this global challenging time. Given the uncertainty brought on by COVID-19 the entity remains vigilant and proactive and is taking precautions at its 27 tourism nature reserves in the Western Cape in line with the current National Health protocol.
Members of the public are encouraged to contact the following emergency centres for COVID-19 related enquiries:
- 021 928 4012 – Provincial Hotline for COVID-19
- 0800 029 999 – Hotline National Institute for Communication
In support of measures to contain the pandemic, bookings for learning and awareness programmes on our reserves will be limited to groups of 50. Our contact centre is open for enquiries and we encourage clients to utilise the online booking portal for bookings.
The entity will further implement the following measures in order to ensure that health and safety for staff and visitors remains a top priority:
- ongoing awareness training and medical support for employees
- sourcing additional hand sanitizers for employees and visitors at all CapeNature sites
- frequent (daily) deep cleaning of communal washrooms, tourism and dormitory facilities
The entity will continue to monitor and evaluate the COVID-19 pandemic and take the necessary actions required. We call on our visitor’s support to help stop the spread of the virus and practice responsible traveling.