Celebrating Women in Conservation: Nicole Stanley
As part of CapeNature’s celebration of women in conservation for the month of August (Women’s Month in South Africa), we caught up with the always industrious Nicole Stanley, receptionist at the CapeNature Head Office in Bridgetown.
Q What were you doing before CapeNature? Can you tell us a little about your career background?
A I worked on a dispensary floor responsible for sorting, quality assurance and the dispatch of medication for nearly four years. I then resigned because I felt I needed a new challenge. I was at home for two years trying to find the right opportunity when I saw a Youth Environmental Service (YES) learnership at CapeNature and I applied for it.
Q What did your duties entail as a YES student?
A We were able to gain practical work experience by participating in various initiatives in the community – at schools, parks, creches, etc.
Q What is your current job title at CapeNature and when did you start?
A My current job title is receptionist and I started in that role on 01 June 2019.
Q What is your favourite part of the job?
A My favourite part of the job is that I am the first point of contact for members of the public who are visiting CapeNature. I believe that a professional appearance and a warm and friendly nature when interacting with guests will give them a good first impression of the entity. I love being able to help people and put them at ease, and if I can make them smile, that is a bonus!
Q What are the biggest challenges you face in your job?
A My biggest challenges come in the fact that I deal with different people, who have different requirements, and different expectations every day, both over the phone and in person. But those challenges are also what makes the job so interesting and varied. I try to always be positive and helpful, and listen attentively to questions so that I can re-direct an enquiry to the persons or department best equipped to resolve it.
Q Which achievement are you most proud of since working at CapeNature?
Being able to help people solve the problems and enquiries that they have as quickly as possible. I’m also privileged to have visited many places I would otherwise not have seen. I am very proud and privileged to be appointed in a permanent position at CapeNature.
Thanks for chatting to us Nicole, and keep up the good work. We appreciate your friendly and helpful disposition!