More about the Wild Card
The Wild Card is a loyalty programme that makes tourism to national parks and nature reserves in Southern Africa more accessible and rewarding than ever before.
With a Wild Card membership you receive one year’s unlimited access to the most beautiful nature reserves and parks with superb picnic spots, natural swimming pools, plunging waterfalls, invigorating day hikes, mountain-biking and all the clear air, fantastic bird watching and colourful fynbos you can handle.
Whether you are into white-knuckle kloofing, mountain bike trails or 4×4 routes, or simply a relaxing afternoon surrounded by breathtaking scenery, a Wild Card gives you the freedom and flexibility to escape into the wild whenever you want to depending on the type of cluster chosen.
The Wild Card programme is a joint initiative by CapeNature, SANParks, Msinsi Resorts, EKZN Wildlife and Big Game Parks of Swaziland.
Wild Card and the COVID-19 national lockdown
We are all aware of the COVID-19 pandemic and the current state of emergency executed by the National Government, and the tourism industry has been greatly affected, like other parts of the economy. The Wild Card is a product that spans a period of 12 months and this makes it very difficult to address the disputes and queries received.
CapeNature is a partner to the Wild Card programme and we have received various enquires regarding the programme and memberships and how this will affect our clients.
Please note that all local Wild Card membership extensions will be equivalent to the number of days a client lost from the commencement of the national lockdown. Memberships cannot be frozen for the duration of the lockdown but clients will be credited with the number of days which the national lockdown has interrupted. The extension of memberships will be effected from the day of enquiry. International clients may contact the Wild Card contact centre directly for assistance.
The Wild Card Contact Centre will be open from level three of the lockdown, however some staff will continue to working remotely to curb the rate of COVID-19 spread and infections. They will remain closed on Saturdays until further notice.
SANParks COVID-19 Response
For more information on membership extension requests you can contact the Wild Card Call Centre on 0861 4694 53 or email firstname.lastname@example.org for general queries or email@example.com for refunds.
SANParks Wild Card Frequently Asked Questions