From 2 February 2026, CapeNature is launching cashless payments at selected flagship reserves to provide a safer, faster, and more eco-friendly experience for our visitors. This change is part of our long-term commitment to excellent service, environmental responsibility, and operational efficiency.

Kindly note: No cash will be accepted at pilot sites, but we have made sure that you have simple, secure alternatives.

As we move into a new era of convenience and safety, CapeNature’s transition to a cashless payment system is built around five key principles.

• 
  Security
  Cashless means safer staff, safer visitors, and secure transactions.
  By going cashless, we reduce the risks associated with handling money at reserve entry points - making the environment safer for both our visitors and staff.
• 
  Convenience
  Fast, easy payments via card or digital – no need to carry cash.
  Whether you are tapping your card or scanning a QR code, paying for your visit has never been simpler.
• 
  Sustainability
  This shift helps us streamline services and align with global eco-tourism standards.
  Cashless systems support paperless transactions and reduce our environmental impact - one swipe at a time.
• 
  Readiness
  Our team is ready to support you.
  All frontline staff have been trained, systems tested, and signage updated. We are ready to assist you.
• 
  Inclusivity
  We have consulted widely and retained flexible options during our pilot phase.
  Visitors can pay with card, Scan to Pay, or pre-book online or by phone. No smartphone? No problem - we are here to help you.

From 2 February 2026, the following reserves will operate on a cashless payment system:

• Robberg Nature Reserve (Plettenberg Bay)
• Keurbooms Nature Reserve (Plettenberg Bay)
• Stony Point Nature Reserve (Betty’s Bay)
• Bird Island Nature Reserve (Lambert’s Bay)
• Walker Bay Nature Reserve

You’ll be able to pay using:

• Debit/Credit Cards (Visa & Mastercard) 
• Scan to Pay (mobile QR code payment)
• Online bookings via www.capenature.co.za
• Telephonic bookings: Call 087 087 8250 at least 24 hours in advance
• N.B. Booking online ahead of time is highly recommended to ensure a smooth arrival.

Going cashless means:

✔️ Safer for staff and guests – no cash handling

✔️ Faster entry with card or mobile payments

✔️ Greener – part of aligning with global eco-tourism best practices

✔️ Inclusive – multiple flexible payment options during the pilot phase

All reserves are fully equipped, and our teams are trained to assist. You’ll see:

✔️ Friendly, informed gate staff

✔️ On-site signage & QR codes for easy payment

✔️ Back-up payment processes and support

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Press release: Read more about the rollout here

Need help planning your trip?

Call 087 087 8250

Email: customercare@capenature.co.za

We value your feedback and would love to hear about your experience using our cashless system.

Submit feedback after your visit by sending an email to: customercare@capenature.co.za or speak to a Tourism Liaison Officer on-site

Your cooperation during this pilot phase helps ensure the success of CapeNature’s move to a more secure, efficient, and sustainable payment system.

We are grateful for your support in making our reserves safer and more accessible — and for being part of this step forward in responsible tourism.