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Contact us

Contact us

Contact information

Kindly note that due to major construction work at the Vangate Shared Services Centre (CapeNature Head Office) in Bridgetown, CapeNature had to temporarily close its Head Office until further notice. Staff are fully operational and will be working from home, but unfortunately, no visitors to the Head Office will be allowed at this time. Should you not know the contact details of the person you need to deal with at Head Office, please email our Front Desk staff who will gladly assist at reception@capenature.co.za or call 087 087 3200.

Physical address:

PGWC Shared Services Centre, corner Bosduif and Volstruis streets

Head office phone number:

087 087 9262

Cubs Club enquiries

Please email learning@capenature.co.za

Customer Care

CapeNature visitors have a direct email address to log booking related complaints or compliments via customercare@capenature.co.za. Your feedback is important to us. We will endeavor to respond to all written feedback within five working days after receiving the initial query. For more information please call us on 087 087 8250.

Please note the following:

Bookings are processed through our call center during office hours, Monday to Friday 7.30 am to 4.30 pm, and Saturday from 8 am until 12 noon (CAT).

Please contact us via telephone on 087 087 8250, or email at reservation.alert@capenature.co.za. Our friendly contact center agents will take you through the booking process and answer all your enquiries.

You can also book self-catering accommodation online by clicking the "Book now" button on the reserve and accommodation pages.

Regional offices:

Regional officeContact numberAddress
George (Garden Route)044 802 5300 / 087 087 3037York Park Building, York Street, George, 6530
Porterville (West Coast)022 931 290072 Voortrekker Road, Porterville, 8170
Oudtshoorn (Cape Karoo)044 203 6300Cnr Baron van Rheede Street and Queens Hotel, Oudtshoorn, 6625
Hermanus (Overberg)028 314 006216 17th Avenue, Voëlklip, Hermanus, 7200
Somerset West (Boland)ClosedStaff have been relocated to Jonkershoek Nature Reserve temporarily
Driftsands (Cape Metro)021 955 9120Driftsands Nature Reserve, MRC Complex, Brentwood Rd, Driftsands, Eerste Rivier

Email us your enquiry

Further contact details

  • City of Cape Town 107 or 021 480 7700 on cellphone
  • Overberg 028 425 1690
  • West Coast 022 433 8700
  • Eden 044 805 5071
  • Central Karoo 023 414 2603
  • Cape Winelands 021 887 4446

For marketing enquiries, please contact Loren Pavitt.

Tel: 087 087 9262
Mobile: +27 (0)71 688 2649
Email: marketing@capenature.co.za

For all media enquiries and general public enquiries, please contact Petro van Rhyn, General Manager: Advocacy.

Tel: 087 087 9262
Cell number: 071 231 7576
Email: pvrhyn@capenature.co.za